Privacy & Data

fbabee Privacy Policy — Your Data, Your Rights

At fbabee, we take your privacy seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over it. We believe you deserve to know — clearly and honestly — how your information is handled on our platform.

Last Updated: January 2025
Our Commitments

Six Ways fbabee Protects Your Privacy

Privacy isn't a checkbox for fbabee — it's a core part of how we operate. Here's what that looks like in practice.

SSL Encryption on Everything

Every page, every transaction, every login on fbabee is protected by SSL encryption. Your data is never transmitted in plain text. Whether you're depositing via bKash or checking your game history, the connection is always encrypted end-to-end.

We Never Sell Your Data

fbabee does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data belongs to you. We use it to run your account and improve the fbabee experience — nothing else. That's a commitment we take seriously.

Secure Data Storage

All personal data collected by fbabee is stored on secure servers with restricted access. Only authorised fbabee personnel who need the data to perform their job functions can access it. We conduct regular security reviews to ensure our storage practices remain robust.

Minimal Data Collection

fbabee only collects the personal data that is genuinely necessary to operate your account, process payments, and comply with legal requirements. We don't collect data for the sake of it. If we don't need it, we don't ask for it.

Your Rights Are Respected

You have the right to access, correct, and request deletion of your personal data held by fbabee. We make it straightforward to exercise these rights — just contact our support team and we'll handle your request promptly and without unnecessary friction.

No Spam, No Unwanted Contact

fbabee will only contact you about things that are relevant to your account or that you've opted into. You can manage your communication preferences at any time from your account settings. We don't bombard players with irrelevant marketing messages.

01 Who We Are

fbabee is an online gaming platform operating at fbabee.net, serving players primarily in Bangladesh. When this Privacy Policy refers to "fbabee", "we", "us", or "our", it means the fbabee platform and the team responsible for operating it.

fbabee acts as the data controller for the personal information you provide when registering and using our platform. This means we are responsible for deciding how and why your personal data is processed. If you have any questions about how fbabee handles your data, you can reach us at [email protected].

Scope: This Privacy Policy applies to all personal data collected through the fbabee website, mobile app, and any communications between you and fbabee, including support interactions. It does not apply to third-party websites or services that may be linked from fbabee.

02 Data We Collect

fbabee collects personal data in several ways: directly from you when you register or use the platform, automatically through your use of the platform, and from third parties where necessary for verification purposes. Here's a breakdown of the categories of data we collect:

Category Examples When Collected
Identity Data Full name, date of birth, national ID number Registration & KYC verification
Contact Data Mobile number, email address Registration
Financial Data bKash/Nagad/Rocket number, transaction history Deposits & withdrawals
Technical Data IP address, device type, browser, OS Automatically on platform use
Usage Data Games played, session duration, bet history Automatically during gameplay
Communications Data Support chat logs, email correspondence When you contact fbabee support

fbabee does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations.

03 How We Use Your Data

Every piece of data fbabee collects has a specific, legitimate purpose. We do not use your data in ways that go beyond what is described in this Privacy Policy. Here is how we use the data we collect:

  • Account management: To create, maintain, and secure your fbabee account, including verifying your identity during registration and KYC.
  • Payment processing: To process your deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
  • Platform operation: To deliver the games, features, and services available on fbabee, and to personalise your experience where appropriate.
  • Security and fraud prevention: To detect and prevent fraudulent activity, money laundering, bonus abuse, and other violations of our Terms and Conditions.
  • Legal compliance: To meet our obligations under applicable laws and regulations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
  • Customer support: To respond to your queries, resolve disputes, and improve our support services.
  • Responsible gaming: To monitor gaming patterns and intervene where we identify signs of problem gambling, in line with our responsible gaming commitments.
  • Communications: To send you account-related notifications, security alerts, and — where you have opted in — promotional messages about fbabee offers.

Marketing Opt-Out: If you have opted in to receive promotional communications from fbabee and wish to stop, you can unsubscribe at any time via the link in any marketing email or by contacting support. Opting out of marketing does not affect essential account communications.

04 Legal Basis for Processing

fbabee processes your personal data on the following legal bases, depending on the purpose of the processing:

  • Contract performance: Processing that is necessary to provide you with the fbabee service you signed up for — including account management, payment processing, and game delivery.
  • Legal obligation: Processing required to comply with applicable laws, such as KYC verification, AML checks, and record-keeping requirements.
  • Legitimate interests: Processing carried out for fbabee's legitimate business interests, such as fraud prevention, platform security, and improving our services — provided these interests are not overridden by your rights.
  • Consent: Processing based on your explicit consent, such as sending you marketing communications. You can withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

05 Data Sharing

fbabee does not sell your personal data. We share your data only where it is necessary to operate the platform or comply with legal requirements. The categories of third parties we may share data with are:

  • Payment processors: bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
  • Game providers: Third-party game developers whose games are available on fbabee may receive limited technical data (such as session identifiers) necessary to deliver their games. They do not receive your full personal profile.
  • Identity verification services: Where required for KYC compliance, fbabee may use third-party identity verification providers to confirm your identity documents.
  • Legal and regulatory authorities: fbabee may disclose personal data to law enforcement, regulatory bodies, or other authorities where required by law or in response to a valid legal request.
  • IT and security service providers: Companies that provide hosting, security monitoring, and technical infrastructure services to fbabee, under strict data processing agreements.

Third-Party Agreements: All third parties who process personal data on behalf of fbabee are required to handle that data securely and only for the purposes specified by fbabee. We do not permit our service providers to use your data for their own purposes.

06 Cookies & Tracking

fbabee uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit fbabee. Here's how we use them:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. You cannot opt out of essential cookies without affecting platform functionality.
  • Analytics cookies: Help fbabee understand how players navigate the platform — which pages are visited most, where players drop off, and how features are used. This data is aggregated and anonymised.
  • Preference cookies: Remember your settings and preferences, such as your preferred language or display options, so you don't have to set them every time you visit.
  • Marketing cookies: Used only where you have given consent, to help fbabee show you relevant promotions. You can withdraw consent for marketing cookies at any time.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect how fbabee works on your device.

07 Data Retention

fbabee retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business needs. Specific retention periods include:

  • Account and identity data: Retained for the duration of your account and for a minimum of 5 years after account closure, in line with AML and KYC regulatory requirements.
  • Transaction records: Retained for a minimum of 5 years from the date of the transaction, as required by financial regulations.
  • Support communications: Retained for 2 years from the date of the last interaction, to allow for dispute resolution and quality improvement.
  • Technical and usage data: Typically retained for 12 months in identifiable form, after which it may be anonymised and retained for analytical purposes.
  • Marketing consent records: Retained for as long as you remain opted in, plus a reasonable period after opt-out to demonstrate compliance.

When data is no longer required, fbabee securely deletes or anonymises it. We do not retain personal data longer than necessary.

08 Your Rights

As a fbabee player, you have a number of rights over your personal data. fbabee is committed to making it easy for you to exercise these rights. Here's what you're entitled to:

Your Data Rights at fbabee

These rights are yours. Contact fbabee support at any time to exercise them — we'll respond within 5 business days.

Right to Access

Request a copy of all personal data fbabee holds about you. We'll provide it in a clear, readable format.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data we hold about you. We'll update it promptly.

Right to Erasure

Request deletion of your personal data where there is no longer a legal or legitimate reason for fbabee to hold it.

Right to Restriction

Ask fbabee to restrict processing of your data in certain circumstances, such as while a dispute is being resolved.

Right to Portability

Receive your personal data in a structured, machine-readable format so you can transfer it to another service if you wish.

Right to Object

Object to fbabee processing your data for direct marketing or where processing is based on legitimate interests.

09 Children's Privacy

fbabee is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps, and we conduct KYC checks that require players to confirm their age with valid documentation.

If fbabee becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on fbabee, please contact us at [email protected] so we can investigate and take appropriate action.

10 Security Measures

fbabee takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:

  • SSL/TLS encryption on all data transmitted between your device and fbabee's servers.
  • Encrypted storage of sensitive data including passwords and financial information.
  • Access controls ensuring that only authorised fbabee personnel can access personal data, and only to the extent required for their role.
  • Regular security audits and vulnerability assessments of our platform and infrastructure.
  • Two-factor authentication options available to players to add an extra layer of security to their accounts.
  • Incident response procedures to detect, respond to, and notify affected parties in the event of a data breach.

Your Role in Security: While fbabee takes every reasonable step to protect your data, you also play a part. Use a strong, unique password for your fbabee account, never share your login credentials, and contact us immediately if you suspect unauthorised access to your account.

11 Policy Updates

fbabee may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make significant changes, we will notify registered players via email or through a prominent notice on the fbabee platform before the changes take effect.

The "Last Updated" date at the top of this page indicates when the policy was most recently revised. We encourage you to review this Privacy Policy periodically to stay informed about how fbabee protects your data. Continued use of fbabee after a policy update constitutes acceptance of the revised terms.

Previous Versions: If you would like to review a previous version of this Privacy Policy, or if you have questions about changes that have been made, please contact our support team and we'll be happy to assist.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how fbabee handles your personal data, please get in touch. We take all privacy-related enquiries seriously and aim to respond within 5 business days.

  • Email: [email protected]
  • Live Chat: Available 24/7 through the fbabee platform
  • Subject Line: Use "Privacy Request" for data-related enquiries so we can route your message to the right team

For requests to exercise your data rights — such as access, correction, or deletion requests — please include your registered email address and a brief description of your request. We may need to verify your identity before processing certain requests to protect your account security.

Safe & Secure

Your Privacy Is Protected — Play with Confidence on fbabee

Now that you know how fbabee handles your data, join thousands of players in Bangladesh who trust fbabee for a safe, fair, and enjoyable gaming experience.